Nuala O’Connor
“Personality vs. Personalization” in AI Systems: Responsible Design and Risk Management (Part 4)
This post is the fourth and final blog post in a series on personality versus personalization in AI systems. Read Part 1 (exploring concepts), Part 2 (concrete uses and risks), and Part 3 (intersection with U.S. law). Conversational AI technologies are hyper-personalizing. Across sectors, companies are focused on offering personalized experiences that are tailored to […]
“Personality vs. Personalization” in AI Systems: Intersection with Evolving U.S. Law (Part 3)
This post is the third in a series on personality versus personality in AI systems. Read Part 1 (exploring concepts) and Part 2 (concrete uses and risks). Conversational AI technologies are hyper-personalizing. Across sectors, companies are focused on offering personalized experiences that are tailored to users’ preferences, behaviors, and virtual and physical environments. These […]
“Personality vs. Personalization” in AI Systems: Specific Uses and Concrete Risks (Part 2)
This post is the second in a multi-part series on personality versus personalization in AI systems, providing an overview of these concepts and their use cases, concrete risks, legal considerations, and potential risk management for each category. The previous post provided an introduction to personality versus personalization. In AI governance and public policy, the many […]
A Price to Pay: U.S. Lawmaker Efforts to Regulate Algorithmic and Data-Driven Pricing
“Algorithmic pricing,” “surveillance pricing,” “dynamic pricing”: in states across the U.S., lawmakers are introducing legislation to regulate a range of practices that use large amounts of data and algorithms to routinely inform decisions about the prices and products offered to consumers. These bills—targeting what this analysis collectively calls “data-driven pricing”—follow the Federal Trade Commission (FTC)’s […]
Data-Driven Pricing: Key Technologies, Business Practices, and Policy Implications
In the U.S., state lawmakers are seeking to regulate various pricing strategies that fall under the umbrella of “data-driven pricing”: practices that use personal and/or non-personal data to continuously inform decisions about the prices and products offered to consumers. Using a variety of terms—including “surveillance,” “algorithmic,” and “personalized” pricing—legislators are targeting a range of practices […]
Data-Driven Pricing: Key Technologies, Business Practices, and Policy Implications
Data-driven pricing: A set of practices that use personal and/or non-personal data to routinely inform decisions about the prices and products offered to consumers, often for the purpose of price personalization. State lawmakers in the U.S. are seeking to regulate various pricing strategies that fall under the umbrella of data-driven pricing, following the release in […]
Tech to Support Older Adults and Caregivers: Five Privacy Questions for Age Tech
Introduction As the U.S. population ages, technologies that can help support older adults are becoming increasingly important. These tools, often called “AgeTech”, exist at the intersection of health data, consumer technology, caregiving relationships, and increasingly, artificial intelligence, and are drawing significant investment. Hundreds of well funded start-ups have launched. Many are of major interest to […]
Malaysia Charts Its Digital Course: A Guide to the New Frameworks for Data Protection and AI Ethics
The digital landscape in Malaysia is undergoing a significant transformation. With major amendments to its Personal Data Protection Act (PDPA) taking effect in June 2025, the country is decisively updating its data protection standards to meet the demands of the global digital economy. This modernization effort is complemented by a forward-looking approach to artificial intelligence […]