Hulu having success with opt-in ads

Hulu reports that giving users control over whether they see one long video ad or several short ones seems to be working well. Users don’t get a choice of viewing ads or not, but seem to welcome being able to decide the format of ads that they will see. Interesting to consider how ad networks or portals might provide similar options to give users additional controls like this.

Fox 7 Austin Features Chris Wolf & the Future of Privacy Forum

Click here to watch the video of Austin’s Fox 7 featuring Chris Wolf and the Future of Privacy Forum.

BBC: New privacy group to shape policy

New Privacy Group to Shape Policy

BBC News

By Maggie Shiels

November 17, 2009

Lawmakers have held several hearings examining online privacy protection. Privacy experts have banded together to influence policy in the new Obama administration and set best practices for the industry.

The newly formed Future of Privacy Forum aims to present a privacy agenda to the Obama team in late November.

It also plans to talk to internet users about their concerns.

Jules Polonetsky quoted:

“We are at a vital crossroads for improving consumer control over online data,” said the Forum’s co-chairman Jules Polonetsky.

“The Obama campaign used a lot of data in a tech savvy way so they fully appreciate the value of data for outreach and marketing and the need for best practices to ensure personal autonomy,” Mr Polonetsky told the BBC.

To view the entire article click here.

FPF note: FPF would like to note that the companies listed in this article are not necessarily supporters of the Forum. Some executives at these companies sit on the FPF Advisory Board. By serving as Advisors, they are not responsible for the content of the Web Site nor do they necessarily endorse the positions taken by FPF. Advisors serve in a personal capacity and their affiliation does not indicate the endorsement of their corporation or organization.

Consumer Choice and Relevant Advertising

The CEO of BlueKai, an online behavioral targeting and marketing company, makes some interesting points about giving consumers more control over their online profiles. The company’s profile viewer, which displays the categories they have put you in and which lets you edit your preferences, is no silver bullet, but it is one piece of the puzzle. Now how about asking Web sites who provide data about users to show a dashboard linking to the profile manager from their home page ?

I was interested in checking out my own profile, but alas have not visited enough web sites in their network to be included. Of course, most users would have no idea if they visited sites participating in this or any other network. (Hint – on your browser toolbar, choose View, then Page Source, and scrool thorough looking for the name of the code referring to the ad network. Or look at the bottom edge of your browser window when you visit a new web page and watch the locations your browser is visiting in the background to fetch the ad content of the page.) Check out your own profile at http://tags.bluekai.com/registry.

Nov. 20, 2008 – Does AT&T’s Newfound Interest in Privacy Hurt Google?, NY Times

 

 

Meet the Future of Privacy Forum (FPF) Launch Event

Jules Polonetsky, Co-chair and Director of FPF and former AOL Chief Privacy OfficerChristopher Wolf, Co-chair of FPF and Chair of the Privacy and Data Security Practice Group, Proskauer Rose LLP

– Also Featuring-

Pamela Jones Harbour, Federal Trade Commissioner

Jodie Bernstein, Partner at Bryan Cave LLC and former director of the Bureau of Consumer Protection at the Federal Trade Commission

Ari Schwartz, Vice President and Chief Operating Officer at the Center for Democracy and Technology

Wednesday, November 19, 2008

12:30 PM

National Press Club, Lisagor Room

Please join Jules Polonetsky and Christopher Wolf as they launch the Future of Privacy Forum and discuss key online privacy issues. This launch will bring together thought leaders from business, government and the FPF Advisory board to address the steps needed to move industry forward to advancing responsible privacy practices and give consumers greater control over their privacy online.

Lunch will be provided

Please RSVP to [email protected]

SF Chronicle: Group hopes to shape nation's privacy policy

Group Hopes to Shape Nation’s Privacy Policy

San Francisco Chronicle

By Deborah Gage

November 16, 2008

AT&T is funding a group run by some of the nation’s top privacy experts that aims to influence policy in the Obama administration and develop best practices on privacy for businesses.

Called Future of Privacy, the organization will be announced Wednesday. Its Web site, fpf.org, is set to go live Monday.

One of the group’s co-founders, Jules Polonetsky, said he left his job as chief privacy officer at AOL to run Future of Privacy. He also had worked at DoubleClick, which was acquired by Google last year.

Jules Polonetsky quoted:

Technology on the Internet has become so advanced, and privacy so uncertain, that no one knows what to do about it, Polonetsky said.

“We are at a turning point,” he said. “We will either be slaves to our data or be served by our data.”

“We’re going to try to bring transparency and document what’s going on in a way that consumers and policymakers can understand,” he said. “We’re going to try to drive practices that enhance consumer controls and stop squabbling about opt in and opt out.”

Christopher Wolf quoted:

“The privacy notices you see online are so complex, they’re like credit default swaps,” he said. “Consumers have a right to know and ought to know what’s happening to their data. We hope to provide a public forum so these issues are ventilated and get publicity.”

To view the entire article click here.

A New Voice in Online Privacy

A New Voice In Online Privacy

Washington Post

By Kim Hart

November 17, 2008

Page A06

Group Wants Tighter Rules for Collecting, Using Consumer Data.

A group of privacy scholars, lawyers and corporate officials are launching an advocacy group today designed to help shape standards around how companies collect, store and use consumer data for business and advertising.

The group, the Future of Privacy Forum, will be led by Jules Polonetsky, who until this month was in charge of AOL’s privacy policy, and Chris Wolf, a privacy lawyer for law firm Proskauer Rose. They say the organization, which is sponsored by AT&T, aims to develop ways to give consumers more control over how personal information is used for behavioral-targeted advertising.

Internet companies have come under fire for tracking consumers’ online habits in order to tailor ads relevant to their interests. Lawmakers have held several hearings this year to examine online privacy protections.

Jules Polonetsky quoted:

In the tightening economy, “advertisers are looking increasingly more to data to decide which marketing campaigns will be cut and which will survive,” Polonetsky said. “There’s a rush to make deeper decisions that will impact privacy.”

To view the entire article click here.

The Future of Privacy Forum Agenda for Consumers and Businesses

FPF will seek to bring transparency to online data practices. Our plan is to document practices, produce multi-media educational materials, and commission reports and studies that provide consumers and policy makers the real story about how their data is used.

FPF will seek to bring true transparency and user control to behavioral targeting and will broaden the discussion of the ethics of what the online norms can be with regard to use of web browsing.

FPF will seek to ensure that considerations around data retention, limitation, and deletion are a significant part of the consumer privacy debate.

FPF will seek to drive practices that enhance consumer controls – ensuring that data use is obvious, useful, intuitive and used and for a benefit he values and controls – no matter the type of technology used.

FPF will explore opportunities to clarify the definitions of personal data and establish baseline practices about what is accepted as anonymous. But even when data isn’t identifiable, trustworthy practices must be in place whenever data can be used to tailor a user’s experience.

FPF will seek solutions that get beyond the limitations of cookies to improve the state management of privacy.

FPF will seek to highlight the privacy risks and the data protection opportunities presented by new data from technologies such as geo-location, mobile and RFID. There is a limited window to ensure that the deployment of these technologies builds in the kind of controls needed. Already we see examples of leading edge start-ups rushing forward without the needed tools in place.

FPF will help drive online privacy education for consumers and will particularly consider the impacts on teens, users with disabilities and seniors. We will work to develop civic norms applicable to both data subject and data user. We need our teens to think twice about the embarrassing disclosures they may make online and to understand that we live in a world where we must manage our own brand and digital persona – but equally we must train the businesses that making secondary use of data in a manner disturbing to users may be akin to peeking at a diary just because it was left open. We cannot expect the generation that lives virtually to be in a continual state of self censorship. Users need tools to be able to speak freely, informally and privately without having to worry it will be used against them.

FPF will advocate for privacy advances that are business practical, but that substantially raise the bar to ensure personal autonomy for all who seek to embrace the benefits of our digital society. We will seek to work with industry, advocates and policymakers to ensure the future of privacy is one where we are not enslaved by our data, but rather where data serves the benefit of humankind.

The Future of Privacy: Our Mission & Agenda

Society is approaching a turning point that could well determine the future of privacy. Policy-makers and business leaders soon will make decisions about technology practices that will either ensure that data is used for the benefit of individuals and society, or take us down a path where we are controlled by how others use our data.

Why do we say this?

Technology is advancing even more quickly than before with respect to data collection, data mining, and correlation of data across platforms, channels, devices and over time. The use of data is becoming increasingly practical and profitable. Technical limitations to true one-to-one marketing have been overcome and the expense of data storage is no longer a barrier. As a result, it is now possible for consumers to enjoy the full benefits of data sharing for research, convenience, personalization. This data is also helping to support universally available and valuable content and services.

Along with these benefits come some challenges. A difficult economy is encouraging businesses to delve more deeply into data that can be used to make more efficient and effective marketing decisions. At the same time, pressure to make unethical decisions maybe driven by challenges to meet revenue goals in a turbulent market.

The financial system meltdown has, rightly or wrongly, cast significant doubt on the concept of self-regulation and is likely to encourage government engagement in this area. Indeed, it seems that it is no longer enough to say that, “these things are complicated but experts crafted them, so they must be safe.”

A new tech savvy administration is entering office, with the likely entry of new appointees who are steeped in the privacy and tech policy debates. Joining them will be veterans of a campaign that broke new ground in maximizing online data use to connect to its audience. This intersection between privacy and a full appreciation of the value of data may provide an opportunity for policymaking that seeks to balance data use with user controls.

Data regulators in Europe have increased their scrutiny of the practices of US internet companies and have been pressing search engines and social networks to respect European data standards for their platforms. At home, the Federal Trade Commission has proposed behavioral targeting guidelines and continues to examine practices in this area.

Social networks have become ubiquitous, with users providing more personal information than ever. These networks now also serve as platforms for 3rd party applications that rely on the data of their user bases to provide services. Cloud computing efforts seek to store all the data of users and businesses on central servers. New robust mobile platforms are integrating geo-location based data, and are beginning to be able to implement behavioral targeting and tracking.

Also supporting an opportunity for change in business practice is the philosophy of Web 2.0. Increasingly, developers have embraced the point of view that users want control of their experience, including control over their data.

These factors all combine to bring us to a uniquely opportune moment. Individual companies have taken major steps forward. AT&T has committed to an affirmative consent model for behavioral targeting and other ISPs have joined in advocating that model. Yahoo! is collaborating with eBay and Wal-Mart to label ads and expand user choices. Microsoft is adding new privacy features to Internet Explorer, and AOL has launched an educational effort around behavioral targeting. However, there is clearly much more that can be done to create a movement to put trust at the center of decisions about data use.

We believe that if dedicated technologists, policymakers, industry groups and advocates focus on advancing privacy in a manner that businesses can achieve, then privacy, profits and personalization are all possible. Join us to help improve the state of online privacy by advancing responsible data practices.

Our Agenda for Consumers & Businesses

FPF will seek to bring transparency to online data practices. Our plan is to document practices, produce multi-media educational materials, and commission reports and studies that provide consumers and policy makers the real story about how their data is used.

FPF will seek to bring true transparency and user control to behavioral targeting and will broaden the discussion of the ethics of what the online norms can be with regard to use of web browsing.

FPF will seek to ensure that considerations around data retention, limitation, and deletion are a significant part of the consumer privacy debate.

FPF will seek to drive practices that enhance consumer controls – ensuring that data use is obvious, useful, intuitive and used and for a benefit he values and controls – no matter the type of technology used.

FPF will explore opportunities to clarify the definitions of personal data and establish baseline practices about what is accepted as anonymous. But even when data isn’t identifiable, trustworthy practices must be in place whenever data can be used to tailor a user’s experience.

FPF will seek solutions that get beyond the limitations of cookies to improve the state management of privacy.

FPF will seek to highlight the privacy risks and the data protection opportunities presented by new data from technologies such as geo-location, mobile and RFID. There is a limited window to ensure that the deployment of these technologies builds in the kind of controls needed. Already we see examples of leading edge start-ups rushing forward without the needed tools in place.

FPF will help drive online privacy education for consumers and will particularly consider the impacts on teens, users with disabilities and seniors. We will work to develop civic norms applicable to both data subject and data user. We need our teens to think twice about the embarrassing disclosures they may make online and to understand that we live in a world where we must manage our own brand and digital persona – but equally we must train the businesses that making secondary use of data in a manner disturbing to users may be akin to peeking at a diary just because it was left open. We cannot expect the generation that lives virtually to be in a continual state of self censorship. Users need tools to be able to speak freely, informally and privately without having to worry it will be used against them.

FPF will advocate for privacy advances that are business practical, but that substantially raise the bar to ensure personal autonomy for all who seek to embrace the benefits of our digital society. We will seek to work with industry, advocates and policymakers to ensure the future of privacy is one where we are not enslaved by our data, but rather where data serves the benefit of humankind.