COPPA Workshop Takeaways

On Monday, the Federal Trade Commission (FTC) held a public workshop focused on potential updates to the Children’s Online Privacy Protection Act (COPPA) rule. The workshop follows a July 25, 2019 notice of rule review and call for public comments regarding COPPA rule reform. The comment period remains open until December 9th. Senior FTC officials expect the process to result in changes to the COPPA rule. The workshop also follows the Commission’s high-profile settlement with YouTube regarding child-directed content.

Monday’s workshop was a key part of the Commission’s review; the day-long session featured panel discussions focused on the various questions raised regarding COPPA’s continued effectiveness as technology evolves. FPF’s Amelia Vance spoke on a panel focused on the intersection of issues related to children’s privacy and student privacy.

During the edtech focused panel, there was a consensus that schools should be able to use the Family Educational Rights and Privacy Act’s (FERPA) school official exception to provide consent on behalf of under-thirteen students under COPPA, rather than collect consent directly from parents. This allows schools to continue to exercise judgment over what technology is used, while also preserving the privacy protections of both COPPA and FERPA. Many speakers expressed that parents feel they have little transparency about the technology being used in their child’s school. The FTC may potentially require increased transparency or notice to assuage these worries.

We also noticed several recurring themes throughout the workshop:

  1. The tension between child-directed content and “child-attractive” or child-appropriate content and what that means under COPPA;

  2. The misconceptions surrounding the meaning of “actual knowledge” and COPPA’s “product improvement” exception; and

  3. A need to focus on frameworks and technology that allow children to safely be online.

The Tension Between “Child-Directed” Content and “Child-Attractive” or Child-Appropriate Content

Several questions were posed regarding the meaning of “child-directed content:”

Panelists cautioned that determining whether content is child-directed by focusing solely on audience makeup could create a moving target for creators; they would constantly have to monitor their audience to ensure they don’t break the “child-directed” threshold. Without clear methods for monitoring when children are accessing general audience content, this tension could not only encourage additional data collection, but it also makes it very difficult to create content for teenagers or “nostalgia-content” for adults. Panelists noted that this tension can transcend beyond content creators to services originally intended for a general audience that unintentionally attracts a child audience.

Harry Jho, a YouTube content creator, raised a concern that COPPA, as applied in the FTC’s YouTube settlement, will stifle creators’ ability to produce quality children’s online content. The settlement requires YouTube and creators to disable behaviorally targeted advertisements on child-directed content. Jho stated that he relies on behavioral advertising for the “lion’s share” of his revenue. Jho claimed that this settlement requirement will cause creators to suffer, and the quality of free children’s content on the internet to decline. Jho also articulated that there is confusion among creators about whether child-attractive or child-appropriate content will be considered “child-directed” under COPPA, resulting in less certainty than ever about whether COPPA applies to particular creators, channels, or videos.

Misconceptions: Actual Knowledge and Product Improvement

There was also significant confusion around the scope of COPPA and its definitions throughout the workshop. We heard many different opinions about the meaning of the actual knowledge standard, and the only point of agreement was that the YouTube settlement has contributed to the confusion. The FTC has said that having actual knowledge that there is child-directed content on your platform triggers COPPA. However, in the YouTube settlement, the FTC cited evidence that showed YouTube had knowledge that children were using the site, as well as pointing to channels that were obviously child-directed. Phyllis Marcus, a partner at Hunton Andrews Kurth, argued that the distinction between actual knowledge of child-directed content on a website versus actual knowledge that children are using a website seems to be collapsing. This shift, coupled with the confusion regarding the definition of “child-directed,” has caused significant uncertainty. Marcus believes that the use of the term “actual knowledge” in various other privacy regimes, such as California’s Consumer Privacy Act, will also create substantial confusion for companies.

While discussing edtech, the question of whether product improvement remains acceptable under COPPA was raised.  Ariel Fox Johnson of Common Sense Media argued that product improvement is a commercial purpose under COPPA, full stop, and if schools are paying for a service, they should not also be “paying” with student data. FPF’s Amelia Vance argued that the product improvement exception is necessary to allow essential functions like security patches and authenticating users, so any changes should be carefully tailored.

Keeping Kids on the Internet 

A recurring discussion was that some strategies for COPPA compliance have the unintended consequence of keeping kids off the internet. Jo Pedder, Head of Regulatory Strategy at the United Kingdom Information Commissioner’s Office discussed the UK’s implementation of the age-appropriate design code. The code’s goal is to empower kids on the internet while keeping them safe, rather than keeping them out of the digital world. Instead of a one-stop age-gate⁠—largely decried by panelists as an ineffective method of keeping kids safe from age-inappropriate content and data collection⁠—the design code requires entities to understand the age ranges of users and use these “age bands” to, for example, tailor privacy notices or settings.

Similarly, sites with a “mixed audience” under COPPA were heavily discussed, including if age gates can be effective in the space. Dona Fraser of the Children’s Advertising Review Unit pointed out that when kids see an age-gate, they see it as a requirement to lie about their age. Children want to use the internet and they are worried about what they are missing out on. When a mixed audience online service implements a holistic design approach by, for example, establishing a child-appropriate service by default, kids don’t feel like they are missing out on content and don’t have to lie.

Next Steps for the FTC

Several privacy advocates called for the Commission to exercise its 6(b) authority regarding COPPA-covered online services: under Section 6(b) of its enabling Act, the FTC has investigative authority to require reports providing “information about [an] entity’s ‘organization, business, conduct, practices, management, and relation to other corporations, partnerships, and individuals.’ 15 U.S.C. Sec. 46(b).” Panelists who brought up Section 6(b) raised concerns about the lack of insight about what information is being collected by websites and applications, especially in the education technology sector. Panelists also asked the FTC to do studies on the effectiveness of age-gates and whether behaviorally targeted ads actually have a higher market value than contextual advertisements, and even include the voices of the most important stakeholders–children–in the FTC’s analysis. Additionally, it is important to note that several panelists commented that the child privacy conversation needs to evolve beyond notice and consent, and urged the FTC to focus on creating requirements that provide privacy protections to children, while not creating additional notice or consent mechanisms that burden both parents and companies.

Many panelists also urged the FTC to engage in more enforcement actions. One panelist stated that more frequent enforcement actions would have a “tremendous effect” in rooting out bad actors and encouraging COPPA compliance.

For additional reading on the workshop, see these articles:

https://iapp.org/news/a/ftc-workshop-aims-to-inform-potential-coppa-updates/

https://www.edsurge.com/news/2019-10-08-the-ftc-has-its-sights-on-coppa-and-edtech-providers-should-take-notice

FPF Expands Health Privacy Initiative

FPF is delighted to announce that Dr. Rachele Hendricks-Sturrup has joined the staff as health policy counsel, strengthening FPF’s commitment to supporting the data protection and ethics guidelines needed for health data. In this role, Rachele will work with stakeholders to advance opportunities for data to be used for research and real world evidence, improve patient care, and allow patients to access their medical records. She will also continue to develop FPF’s projects around genetic data, wearables, and machine learning with health data.

Rachele received a Doctor of Health Science degree in 2018 and holds a special focus on pharmacogenomics and precision medicine. Previously, she conducted health information privacy-related research within Harvard Pilgrim Health Care Institute’s Department of Population Medicine, where she was one of the first research fellows to have a combined focus on addressing issues and challenges at the forefront of precision medicine and health policy.

As a prominent academic, Rachele has written numerous influential publications on consumer privacy and non-discrimination. She recently wrote a piece that looks at how direct-to-consumer genetic testing companies engage health consumers in unprecedented ways and leverage genetic information to further engage health companies. Many of her peer-reviewed manuscripts, including one relevant piece entitled “Direct-to-Consumer Genetic Testing Data Privacy: Key Concerns and Recommendations Based on Consumer Perspectives,” can be accessed via PubMed.

FPF Appoints Robbert van Eijk as Managing Director for Europe

FPF Expanding EU Programming

BRUSSELS – October 1, 2019 – The Future of Privacy Forum (FPF) today announced Robbert van Eijk as managing director for its operations in Europe. In this role, Eijk will implement FPF’s agenda in Europe, oversee its day-to-day operations, and manage relationships with stakeholders in industry, government, academia, and civil society.

“European data protection policies are driving privacy practices around the world,” said FPF CEO Jules Polonetsky. “As an established leader in the data protection field, Rob has technical and policy expertise that will be a tremendous asset as we provide on-the-ground guidance to European stakeholders navigating the dynamic data protection landscape.”

Prior to serving in this position, Eijk worked at the Dutch Data Protection Authority (DPA) for nearly 10 years and has since become an authority in the field of online privacy and data protection. He represented the Dutch DPA in international meetings and as a technical expert in court. He also represented the European Data Protection Authorities, assembled as the Article 29 Working Party, in the multi-stakeholder negotiations of the World Wide Web Consortium on Do Not Track. Eijk is a technologist with a PhD from Leiden Law School focusing on online advertising (real-time bidding).

Peter Swire, FPF Senior Fellow and Professor at the Georgia Institute of Technology, worked with Eijk on the World Wide Web Consortium (W3C) Do Not Track process, which involved more than 100 organizations, and found him to be uniquely constructive. “Rob’s combination of technical insight, policy savvy, and integrity as a person is outstanding,” said Swire. “Rob is an acclaimed expert in EU data protection and the technology of processing personal data, while also understanding perspectives from the United States and globally. He will be a great leader for FPF in Europe.”

Eijk started his professional career in the automotive industry. As an onsite consultant, he specialized in dealer-network planning. Before joining the Dutch DPA, he founded a company with a focus on office automation for small-sized enterprises. In 2008, he sold the company, BLAEU Business Intelligence BV, after he had run it successfully for nine years. Eijk expects to deploy this expertise in the European tech market, helping local startups, entrepreneurs and technologists establish the knowledge and expertise needed to navigate tech and innovation policy.

“The Future of Privacy Forum could not have made a better choice than appointing Robbert van Eijk as Director for its European operations. He is a brilliant expert in privacy and technology matters and has contributed enormously to the European and international debate on these issues,” said Alexander Dix, Former Chairman of the International Working Group on Data Protection in Telecommunications (Berlin Group).

Eijk will collaborate with FPF EU senior policy counsel Gabriela Zanfir-Fortuna to expand FPF programming to bridge the gap between European and U.S. privacy cultures and build a common data protection language. Through its convenings and trainings, FPF helps regulators, policymakers, and staff at EU data protection authorities better understand the technologies at the forefront of data protection law. Last year, FPF kicked off its Digital Data Flows Masterclass, a year-long educational program designed for regulators, policymakers, and staff seeking to better understand the data-driven technologies at the forefront of data protection law and policy.

“FPF has a great reputation in the EU for bringing diverse stakeholders together to develop practical policy approaches to emerging technologies,” said Eijk. “It’s exciting to be part of a talented team exploring best practices for data portability, user control, the ethical use of AI, data research, anonymization, and other issues critical to data protection and fundamental rights in Europe and around the world.”

On 19 November, FPF will host its third annual Brussels Privacy Symposium in partnership with the Brussels Privacy Hub of the Vrije Universiteit Brussel. Details about the event, Exploring the Intersection of Data Protection and Competition Law: The 2019 Brussels Privacy Symposium, can be found here.

Media Contact:

Tony Baker

Future of Privacy Forum

[email protected]

202-759-0811

About the Future of Privacy Forum

Future of Privacy Forum is a global non-profit organization that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies. Learn more about FPF by visiting www.fpf.org.

Key Findings From the Latest ‘Right To Be Forgotten’ Cases

Case C-136/17 GC et al v CNIL – right to be forgotten; lawful grounds for processing of sensitive data

Link to judgment: http://curia.europa.eu/juris/document/document.jsf?text=&docid=218106&pageInd ex=0&doclang=EN&mode=req&dir=&occ=first&part=1&cid=335023 

Main issue: 

Four erasure requests not linked to each other and all having to do with de-linking news articles from Google search results pages, some of which contained sensitive data, were rejected by Google. The CNIL upheld Google’s assessment, considering the public’s right of information prevailed in all cases. The data subjects challenged CNIL’s decision in Court, which sent questions for a preliminary ruling to the CJEU. One key question was whether Google as a controller and within the limits of its activity as a search engine has to comply with the prohibition of processing sensitive personal data, which has very limited exceptions. In other words, should Google ensure that before displaying a search result leading to information containing sensitive data it must have in place one of the exceptions under Article 9(2)? So should there be a difference of treatment between controllers, depending on the nature of the processing they engage in? Another question was whether information related to criminal investigations falls under the definition of information related to “offences” and “criminal convictions” under Article 10 GDPR, so subject to the restrictions for processing imposed by it. The Court made detailed findings about the content of Article 17 GDPR (the right to be forgotten) and about the exceptions of the prohibition to process sensitive personal data. 

Key findings: 


Case C-507/17 Google – global de-listing requests 

Link to judgment: http://curia.europa.eu/juris/document/document.jsf?text=&docid=218105&pageInd ex=0&doclang=EN&mode=req&dir=&occ=first&part=1&cid=1103956

Main issue 

Key points 

Relevant nuances 

CCPA 2.0? A New California Ballot Initiative is Introduced

Introduction

On September 13, 2019, the California State Legislature passed the final CCPA amendments of 2019. Governor Newsom is expected to sign the recently passed CCPA amendments into law in advance of his October 13, 2019 deadline. Yesterday, proponents of the original CCPA ballot initiative released the text of a new initiative (The California Privacy Rights and Enforcement Act of 2020) that will be voted on in the 2020 election; if passed, the initiative would substantially expand CCPA’s protections for consumers and obligations on businesses. While the new proposal preserves key aspects of the current CCPA statute, there are some notable additions and amendments.

Notable Provisions 

The California Privacy Rights and Enforcement Act of 2020 ballot initiative would:

Next Steps

According to the California Elections Code (ELECT CA ELEC § 9002), the California Attorney General will hold a 30-day review process and public comment period, followed by five additional days for proponents of the initiative to amend the proposal, prior to the initiative appearing on the ballot.

As stated above, this proposal provides an idiosyncratic approach to the legislative process for laws passed via a ballot initiative by allowing for amendments after it is signed by the governor if the amendments are “consistent  with and further the purpose and intent” of the Act. This approach suggests a willingness to pass new amendments to help the law keep pace with emerging technology. The standard process for amending ballot initiatives requires a supermajority vote of the legislature.

Civic Data Privacy Leaders Convene at MetroLab Annual Summit

By Kelsey Finch, FPF Senior Counsel

The MetroLab Network’s Annual Summit brought together an inspired group of civic, academic, industry, and nonprofit leaders to discuss the most important issues in smart cities and civic innovation. For the third year in a row, FPF partnered with MetroLab Network to promote data privacy perspectives and to advance responsible data practices within smart and connected communities.

This year at the Summit, I moderated a roundtable discussion of privacy officials representing Pittsburgh, Seattle, Boulder, and more than a dozen other cities who have joined the Civic Data Privacy Leaders Network, an FPF-led initiative supported by the National Science Foundation. Network members joined summit participants from academia, industry, and civil society to share their most pressing questions, concerns, and smart city success stories with each other. The roundtable highlighted the common privacy challenges and opportunities faced by today’s local government privacy leaders and sparked new ideas for promoting fair and transparent data practices.

In this candid and collaborative atmosphere, some common priorities emerged:

FPF also previewed a working draft of its forthcoming Smart Cities & Communities Privacy Risk Assessment at the roundtable, intended to help smart and connected communities ask the right questions and reach for the right tools to ensure that they are collecting, using, and sharing personal data responsibly.

Other important, data-centric discussions during the event included Thursday’s Mobility Data Management, Analytics, and Privacy session—in which Network member Ginger Ambruster of Seattle and I participated—and sessions dedicated to a new Model Data Handling Policy for Cities from UMKC, data equity and responsible data science, micromobility services, and digital equity and community engagement. Univision ran a Spanish language story on the event focused on how smart cities can ensure equitable treatment and access to resources for immigrants, which you can view here.

While the Civic Data Privacy Leaders roundtable—and the MetroLab Summit as a whole—underlined the significant challenges that communities around the world are facing as they explore new technologies and data uses, it also highlighted the potential for civic innovation to deliver more livable, equitable, and sustainable communities. By working together across sectoral and geographic boundaries, the event showcased how we can help city and community leaders strengthen their ability to collect, use, and share data in a responsible manner and promote the public’s trust in smart city technologies and in local government.

To learn more or join the Civic Data Privacy Leaders Network, a peer group for local government privacy leaders from more than 25 localities in the U.S. and abroad, please contact me at [email protected].

The Right to Be Forgotten: Future of Privacy Forum Statement on Decisions by European Court of Justice

WASHINGTON, DC – September 24, 2019 – Statement by Future of Privacy Forum CEO Jules Polonetsky regarding two European Court of Justice decisions announced today in its cases with Google:

Key decisions about the balance of privacy and free expression still remain to be settled by the European Court of Justice (ECJ). Although the ECJ’s two decisions generally support the rights of those searching the web to access links to information, both show the tremendous weight European law gives to privacy as a human right that is given the strongest consideration before it is limited. Even though the court found that European law does not mandate global delisting when the Right to Be Forgotten is asserted, it indicated that a data protection authority could seek global delisting if the privacy balance called for it in a specific circumstance.

The court also made clear that within Europe there can be national variances in how the Right to Be Forgotten can be applied, given differences in local law and culture.

In a second case also decided today, the court avoided banning in advance listing of results that include political, racial or other sensitive information. It did require heightened consideration for those results, to the extent that it even required that pages containing information about criminal histories include relevant context on the search page, when the affected party objects to the results.

 

Media Contact:

Tony Baker

Future of Privacy Forum

[email protected]

202-759-0811

About the Future of Privacy Forum

Future of Privacy Forum is a global non-profit organization that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies. Learn more about FPF by visiting www.fpf.org.

FTC should investigate app developers banned by Facebook – Statement by Future of Privacy Forum CEO

Future of Privacy Forum Calls on FTC to Investigate Apps That Misused Consumer Data

WASHINGTON, DC – September 20, 2019 – Statement by Future of Privacy Forum CEO Jules Polonetsky regarding Facebook’s announcement that it has banned 400 developers from its app store:

The FTC should quickly act against many of these app developers, since they share the blame with Facebook, and some could still be holding on to consumer data or continuing to sell it. If apps that misuse Facebook members’ data escape legal penalty, developers will get the message that there is no legal risk to improper data-sharing. Every company, and especially app developers, needs to understand that there are consequences for abusing consumer data. This situation demonstrates yet again that Congress should dramatically increase the human and technological resources available to the FTC and give it broader authority to levy civil penalties.

Media Contact:

Tony Baker

[email protected]

310-593-3680

About the Future of Privacy Forum

Future of Privacy Forum is a global non-profit organization that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies. Learn more about FPF by visiting www.fpf.org.

New White Paper Explores Privacy and Security Risk to Machine Learning Systems

FPF and Immuta Examine Approaches That Can Limit Informational or Behavioral Harms

WASHINGTON, D.C. – September 20, 2019The Future of Privacy Forum (FPF) released a white paper, WARNING SIGNS: The Future of Privacy and Security in an Age of Machine Learning, exploring how machine learning systems can be exposed to new privacy and security risks, and explaining approaches to data protection.

“Machine learning is a powerful tool with many benefits for society,” said Brenda Leong, FPF Senior Counsel & Director, Artificial Intelligence and Ethics. “Its use will continue to grow, so it is important to explain the steps creators can take to limit the risk that data could be compromised or a system manipulated.”

The white paper presents a layered approach to data protection in machine learning, including recommending techniques such as noise injection, inserting intermediaries between training data and the model, making machine learning mechanisms transparent, access controls, monitoring, documentation, testing, and debugging.

“Privacy or security harms in machine learning do not necessarily require direct access to underlying data or source code,” said Andrew Burt, Immuta Chief Privacy Officer and Legal Engineer. “We explore how creators of any machine learning system can limit the risk of unintended leakage of data or unauthorized manipulation.”

Co-authors of the paper are Leong, Burt, Sophie Stalla-Bourdillon, Immuta Senior Privacy Counsel and Legal Engineer, and Patrick Hall, H2O.ai Senior Director for Data Science Products.

The white paper released today builds on the analysis in Beyond Explainability: A Practical Guide to Managing Risk in Machine Learning Models, released by FPF and Immuta in June 2018.

Leong and Burt will discuss the findings of the WARNING SIGNS whitepaper at the Strata Data Conference in New York City during the “War Stories from the Front Lines of ML” panel at 1:15 p.m. on September 25, 2019, and the “Regulations and the Future of Data” panel at 2:05 p.m. on the same day.

READ THE FULL PAPER HERE

Media Contacts:

Tony Baker

Future of Privacy Forum

[email protected]

202-759-0811

Hadley Weinzierl

Immuta

[email protected]

617-388-7965

About the Future of Privacy Forum

Future of Privacy Forum is a global non-profit organization that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies. Learn more about FPF by visiting www.fpf.org.

About Immuta

Immuta was founded in 2014 based on a mission within the U.S. Intelligence Community to build a platform that accelerates self-service access and control of sensitive data. Immuta’s award-winning Automated Data Governance software platform creates trust across security, legal, compliance, and business teams so they can work together to ensure timely access to critical business data with minimal risks. Its automated, scalable, no code approach makes it easy for users to access the data they need, when they need it, while protecting sensitive data and ensuring their customers’ privacy. Immuta is headquartered in College Park, Maryland. Learn more at www.immuta.com

Warning Signs: Identifying Privacy and Security Risks to Machine Learning Systems

Machine learning (ML) is a powerful tool, providing better health care, safer transportation, and greater efficiencies in manufacturing, retail, and online services. That’s why FPF is working with Immuta and others to explain the steps machine learning creators can take to limit the risk that data could be compromised or a system manipulated.

Today, FPF released a whitepaper, WARNING SIGNS: The Future of Privacy and Security in an Age of Machine Learning, exploring how machine learning systems can be exposed to new privacy and security risks, and explaining approaches to data protection. Unlike traditional software, in machine learning systems privacy or security harms do not necessarily require direct access to underlying data or source code.

The whitepaper presents a layered approach to data protection in machine learning, including recommending techniques such as noise injection, inserting intermediaries between training data and the model, making machine learning mechanisms transparent, access controls, monitoring, documentation, testing, and debugging.

My co-authors of the paper are Andrew Burt, Immuta Chief Privacy Officer and Legal Engineer, Sophie Stalla-Bourdillon, Immuta Senior Privacy Counsel and Legal Engineer, and Patrick Hall, H2O.ai Senior Director for Data Science Products.

The whitepaper released today builds on the analysis in Beyond Explainability: A Practical Guide to Managing Risk in Machine Learning Models, released by FPF and Immuta in June 2018.

Andrew and I will discuss the findings of the WARNING SIGNS whitepaper at the Strata Data Conference in New York City during the “War Stories from the Front Lines of ML” panel at 1:15 p.m. on September 25, 2019, and the “Regulations and the Future of Data” panel at 2:05 p.m. on the same day. If you’ll be at the conference, we hope you’ll join us!

READ THE PAPER