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Conversational AI technologies are hyper-personalizing. Across sectors, companies are focused on offering personalized experiences that are tailored to users’ preferences, behaviors, and virtual and physical environments. These range from general purpose LLMs, to the rapidly growing market for LLM-powered AI companions, educational aides, and corporate assistants. There are clear trends among this overall focus: towards […]

[…] governance, privacy, responsible AI, and data governance and use strategy. She advised Microsoft’s top executives and customers about some of the most important strategic geopolitical issues facing businesses today. At the FTC, Julie helped drive the broad agenda of one of the world’s most powerful regulatory agencies. She achieved thoughtful and lasting outcomes on […]

[…] including general AI governance, privacy and data protection, and elements of responsible design. There is overlap between risk management measures relevant to personality-related risks and those that organizations should consider for addressing AI personalization issues, but there are also some differences between the two trends. For personality-related risks (e.g., delusional behavior and emotional dependency), […]

[…] expected to adequately enable consumer choice; Considering where consumer rights requirements can be adjusted to promote socially beneficial activities, such as bias testing, or provide additional flexibility in light of technical and administrative challenges; and Leverage existing business practices and standards set by comparable state privacy laws in setting requirements for data protection impact assessments.

[…] varying degrees of success.  Privacy, Data Protection and Cybersecurity Laws Processing data about individuals for personalization implicates privacy and data protection laws. In general, these laws require organizations to adhere to certain processing limitations (e.g., data minimization or retention), risk mitigation measures (e.g. DPIAs) and compliance with individual rights to exercise control over their […]

[…] will encourage and enable greater and more varied forms of user-AI companion interaction. Leading technology companies have indicated that AI companions are a core part of their business strategies over the next few years.  Figure 4 – An screenshot of the homepage of Replika, a company that offers AI companion experiences that are “always […]

The widespread adoption of artificial intelligence (AI) continues to impact societies and economies around the world. Policymakers worldwide have begun pushing for normative frameworks to regulate the design, deployment, and use of AI according to their specific ethical and legal standards. In Latin America, some countries have joined these efforts by introducing legislative proposals and […]

Conversational AI technologies are hyper-personalizing. Across sectors, companies are focused on offering personalized experiences that are tailored to users’ preferences, behaviors, and virtual and physical environments. These range from general purpose LLMs, to the rapidly growing market for LLM-powered AI companions, educational aides, and corporate assistants. There are clear trends among this overall focus: towards […]

[…] (SMEs) and mandate the operation of “innovation ecosystems.” For instance, Brazil’s bill requires sectoral authorities to follow differentiated regulatory criteria for AI systems developed by micro-enterprises, small businesses, and startups, including their market impact, user base, and sectoral relevance.  Similarly, Chile complements its proposed sandbox regime with priority access for smaller companies, capacity-building initiatives, […]