Comments to the FCC About "Anonymized" and "Deidentification"
Yesterday, the Federal Communications Commission posted FPF’s comments about “anonymization” and “deidentification.” The comments come in response to a request from Public Knowledge that the FCC clarify whether “anonymized” or “deidentified” but non-aggregate call records constitute individually identifiable “customer proprietary network information” under Section 222 of the Communications Act. FPF submitted comments to address the argument that […]
Study Weighs Privacy Concerns Against Relevant Offers for Mobile Shoppers, Reports MediaPost
Yesterday, MediaPost reported a study by IDC that provided an interesting insight on how smartphone users value their privacy in retail environments. According to MediaPost: “Smartphone owners were asked which was more important: retailers respecting their privacy or retailers presenting them with relevant offers. The results were essentially split, with slightly more than half (53%) […]
Reuters Talks Tracking in Brick-and-Mortar Retail
Reuters today published an article discussing the ways in which brick-and-mortar retailers are using increasingly sophisticated technology to “catch up” to online retail. Along with the benefits — more efficient stores, targeted discounts — the article raises privacy concerns about the tracking of customer behavior in the offline world. We think, when it comes to […]
MIT Sloan Management Review Highlights "Big Data for All" Scholarship
In a post for the MIT Sloan Management Review, Renee Boucher Ferguson considers the privacy costs involved with the use of data analytics to transform customer service. The capability of projects such as IBM’s Watson to “to determine consumer wants and desires, even (sometimes!) before customers themselves do so” requires a new approach to privacy, […]
Domestic Drones Should Embrace Privacy by Design
Ironically, the vocal public concern about drones actually combats one of the biggest challenges to implementing …
Privacy by Design and Third Party Access to Customer Energy Usage Data
A new white paper is available today, “Privacy by Design and Third Party Access to Customer Energy Usage Data.” Written by Ontario, Canada’s Information and Privacy Commissioner, Dr. Ann …
Gigya Launches SocialPrivacy™ Certification in Collaboration with FPF
New Survey Data Indicates Consumer Confusion Over Businesses’ Use of Social Data Gigya, the leading provider of social infrastructure for business today announced the launch of SocialPrivacy™ Certification. The new certification will enable businesses to verify that they follow approved social network guidelines and industry best practices for managing consumer social data. Businesses can become […]
Proposed Framework for a Policy Protecting Customer Information Privacy in Michigan
The Michigan Public Service Commission (MPSC) recently requested information and comments related to its proposed framework for a policy protecting customer information privacy. The Commission’s current rules, 1999 AC, R 460.101 et seq., Consumer Standards and Billing Practices for Residential Customers provide some limited protection of customer privacy with respect to billing information. The new […]
The Future of Privacy Forum and TRUSTe Launch a Smart Grid Privacy Seal Program
The Future of Privacy Forum and TRUSTe Launch a Smart Grid Privacy Seal Program Leaders in Government and Industry Voice Their Support WASHINGTON – The Future of Privacy Forum (FPF), the Washington based think tank committed to advancing responsible data practices, today announced a first of its kind privacy seal program for companies that use consumer […]
White House Announces New Privacy Framework Including Consumer Privacy Bill of Rights
Yesterday, the White House released its long-awaited Privacy “White Paper” that outlines the Obama Administration’s proposal for a new American privacy framework. The more than year-long process that culminated in today’s release of the White Paper began in December 2010 when the Department of Commerce’s Internet Policy Task Force released a “Green Paper” entitled: “Commercial […]